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Katie Hoang |
Storyteller
Team Player
UX Designer

A proactive, curious and reliable designer with experience designing for B2B and SaaS products. I enjoy collaborating to design intuitive user experiences that promote business outcomes.

Currently working at CallRail - a marketing attribution product designed for SMBs to know what marketing drives their business outcomes. 📈

 

Work Experience

 
 
 
CallRail

Data visualization to deliver actionable insights

Enhancing marketing data about customer attribution with data visualizations that provide a commentary of sources and touch points a customer notices before becoming a lead. This helps customers understand their marketing mix more holistically and make smart budgeting decisions.

 
CallRail

Onboarding A/B test increases purchase of tracking numbers by 25%

Improved an onboarding workflow to test a hypothesis that if we remove a more complicated route of number setup, would that lead to decreased churn and higher usage rates?

 
CallRail

Cross-sell design increases back to base sales by 30%

Designed 2 contextual cross-sell solutions that reached an 80% attachment rate. This product marketing crossover proved to be an opportune collaboration that helps meet back to base product growth goals without outbound sales efforts.

 
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LSQ

Innovative Report Center for enterprise

Designed innovative scalable solutions to aid B2B users in a smooth auditing experience, report personalization, and ability to complete bulk tasks.