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      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/1620663375848-TMLDOIWFITLNSWBPYKOB/UserResearch.png</image:loc>
      <image:title>My Process</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/1620667442842-TOVUPZHQTRUTHPX7EX5N/DesignSystemZohoRecruit.png</image:loc>
      <image:title>My Process</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/1620669781322-UV88MTKMA7AZ6Z4K5HMX/ezgif.com-gif-maker.gif</image:loc>
      <image:title>My Process</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://meetkt.com/callrail-conversation-intelligence-crosssell</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-04-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/4296a553-1d8c-4474-8188-e60c34e00433/cibyindustry.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/acd64aee-698d-44a0-8fce-284b22bbac37/CI+Value+Prop.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/ea2e7909-fba1-44de-a0d3-596d4d880a7a/vimeo.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/64fa0a6e-2ac5-492c-8c0d-0cb397d47b55/clothing.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/1920f697-450f-449f-af49-735bfc09e8b5/skillshare.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/9d5a7dee-920d-4f4b-8348-b415b0d872b8/Screen+Shot+2022-11-14+at+6.51.45+PM.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/9622be87-a1ff-46d2-8cbf-327e1f3d1826/integrations+library.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/334afcdf-08c9-4b00-a5fa-d626fed65a6a/Screen+Shot+2022-11-14+at+6.50.43+PM.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/9aaf1dc4-33d6-49fd-a76b-7ce7fdbd8fc3/Transcript+before+.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/0804b7c4-c16c-4737-ba55-9b461071cee3/Screenshot+2023-08-14+at+2.42.20+PM.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/9fff93a7-3f36-456b-98f5-16d060f1636d/Transcript+image.png</image:loc>
      <image:title>CallRail Conversation Intelligence Cross-sell</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://meetkt.com/callrail-conversation-intelligence-crosssell-2</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-04-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/7622d832-9d3c-49f3-89ae-dc63b176b3d9/first-run-a-options.jpg</image:loc>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/69e1d1b8-58ac-48cb-bf7b-6028b92d8f68/first-run-a.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/e5ccaa8a-f581-4f8a-845e-090e08512c32/Userworkflow.jpg</image:loc>
      <image:title>Create a number onboarding A/B test - Make it stand out</image:title>
      <image:caption>The onboarding step broke out number creation into too many steps, leading to high user drop-off rates.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/1ef32327-a767-4d01-a65a-e435a156da09/comicstrip.jpg</image:loc>
      <image:title>Create a number onboarding A/B test - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/4ce4565c-ca31-4c07-9d85-5cf74c317aa5/firstrunnrr_2.png</image:loc>
      <image:title>Create a number onboarding A/B test - Make it stand out</image:title>
      <image:caption>Pro - Intuitive affordance to encourage users to add more than 1 tracking number Con - We are asking users to name a number they might not have yet, which introduces a cognitive gap in the sequence of getting a tracking number</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/e4bc216b-d292-4424-8e27-d0abd35fde7a/firstrunnrr3.png</image:loc>
      <image:title>Create a number onboarding A/B test - Make it stand out</image:title>
      <image:caption>Pro - Reduces click affordance by showing all options at a bird’s eye. Helps with recognition and recall by showing logos Con - We had not aligned on what the final list of advertisement places would be yet. Depending on the list, we would not need the filtering options this design supports.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/d948b1c8-70d6-4dff-815b-e43417ff614e/firstrun_nrr1.jpg</image:loc>
      <image:title>Create a number onboarding A/B test - Make it stand out</image:title>
      <image:caption>Pro - Clear content Con - When user adds a couple numbers, the scroll depth increases.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/835016ca-ba1e-4724-989c-b9d600b350e3/firstrunlofi_1.jpg</image:loc>
      <image:title>Create a number onboarding A/B test - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/a10512cd-0703-4ccd-b441-a64624f84e75/firstrun_lofimidfi.jpg</image:loc>
      <image:title>Create a number onboarding A/B test - Make it stand out</image:title>
      <image:caption>Callouts : The final list of advertisement locations came from user data of the most popular trackers users create. Users who don’t see their advertisement location can select “Other”</image:caption>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/aca2df0d-61d4-4042-8886-c3cd7a43e34e/Screenshot+2024-03-04+at+11.19.07%E2%80%AFPM.png</image:loc>
      <image:title>Create a number onboarding A/B test</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/d7b06290-0aac-42c1-a83d-d934baf52bd1/numbersettings.jpg</image:loc>
      <image:title>Create a number onboarding A/B test</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/e91664f8-820c-44f0-bb09-b8a8ca089572/createtrackingnumber.jpg</image:loc>
      <image:title>Create a number onboarding A/B test</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://meetkt.com/callrail-data-visualization-for-reporting</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/84df4995-67c8-480d-8a38-6d06c15b2a5f/SRAtimeline.jpg</image:loc>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/99bd2617-d12c-4f2d-a1e8-d18e6ae6c3a4/SRAreport.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/f8039ecb-eb74-4aef-b15c-09a4cd1f6528/callrecordinglofi9.png</image:loc>
      <image:title>Data visualization for reporting - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/a4bd51bf-56c3-473f-8a75-6bf136a59710/sraresearch.jpg</image:loc>
      <image:title>Data visualization for reporting - To leverage existing user knowledge of software, I like to search up standard practices of when to use what elements in design to help flatten the learning curve of adopting software</image:title>
      <image:caption>To reduce cognitive load and a potential learning curve, I like to leverage the user’s existing knowledge of software they have come to be used to. To do this, I research best practices on knowing when and how to use elements</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/d6fa7e2b-d718-499c-bed9-5c4d7662f1c4/callrecordinglofi7.jpg</image:loc>
      <image:title>Data visualization for reporting - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/158e8897-721e-411c-8d91-900a17ae0d83/sralofi1.jpg</image:loc>
      <image:title>Data visualization for reporting - Make it stand out</image:title>
      <image:caption>Pro - Calling out Organic SRA, Calls with SRA, and Qualified leads with SRA. These are important individually to call out because of their significant impact on business growth and marketing ROI. Feedback - Would ignoring paid SRA be dismissive of the value agencies bring to SMBs too? The bar chart shows performance in a given time, but what about trends?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/2d240598-1a34-4a3a-ad0d-44d08641205a/youtubeinspo.jpg</image:loc>
      <image:title>Data visualization for reporting - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/5301e0d8-ad51-407e-ae63-f7b69431f2bf/SRAlofi2.jpg</image:loc>
      <image:title>Data visualization for reporting - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/87e17e00-dfa5-4a22-adfb-cf0912bdc8a2/Screenshot+2024-10-07+at+4.22.50%E2%80%AFPM.png</image:loc>
      <image:title>Data visualization for reporting</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/dc9f2453-3b93-4bbc-9ff3-5537a4b39743/SRAchart.jpg</image:loc>
      <image:title>Data visualization for reporting</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5efb904f17fa93716cde4c9b/359fb3a1-df66-4746-88e5-cbd6c0a4f12b/Screenshot+2024-10-07+at+4.25.25%E2%80%AFPM.png</image:loc>
      <image:title>Data visualization for reporting</image:title>
    </image:image>
  </url>
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    <loc>https://meetkt.com/get-started</loc>
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    <priority>0.75</priority>
    <lastmod>2020-07-04</lastmod>
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  <url>
    <loc>https://meetkt.com/get-started/p/relationship-with-youothers-mtd25</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2019-07-05</lastmod>
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      <image:title>Get Started - Relationship with You+Others</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://meetkt.com/get-started/p/relationship-with-others-m8jjp</loc>
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    <lastmod>2019-07-05</lastmod>
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      <image:title>Get Started - Relationship with Others</image:title>
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  </url>
  <url>
    <loc>https://meetkt.com/get-started/p/relationship-with-you-mwhsz</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2019-07-05</lastmod>
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      <image:title>Get Started - Relationship with You</image:title>
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</urlset>

